DELIVERAI PRESS RELEASE
For Immediate Release · Johannesburg, South Africa · 27 June 2026

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DeliverAI launches South Africa's first open, public courier
reviews dataset
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Five-dimension ratings, waybill verification, CC-BY 4.0 open data —
DeliverAI expands to 28 SA couriers tracked and opens its review
platform to the public.

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JOHANNESBURG — 27 June 2026 — DeliverAI, South Africa's logistics
intelligence platform, today launched the country's first open,
public, machine-readable courier reviews dataset under a CC-BY 4.0
open data licence. The launch coincides with an expansion of
DeliverAI's tracked courier directory from 18 to 28 South African
couriers.

The new dataset, hosted at deliverai.co.za/reviews, breaks with
the closed, single-star review model that dominates the South
African market. Reviewers rate couriers across five dimensions —
price honesty, delivery speed, communication, parcel condition,
and dispute handling — and can optionally verify their shipment by
submitting a waybill number, which is SHA256-hashed for privacy
before storage. Verified reviews carry a public badge.

WHY OPEN DATA MATTERS FOR SA SHIPPERS
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South Africa's e-commerce market is now worth more than R71 billion
annually, but small businesses and individual shippers have no
public, machine-readable source of courier service quality data.
Existing platforms hold their data behind closed APIs and pay-walled
enterprise reports.

"If you're a small business owner trying to pick between MDS
Collivery, The Courier Guy and DPD Laser, you should be able to
read other shippers' experiences without signing up, paying, or
being tracked. We're publishing courier reviews the way Wikipedia
publishes knowledge: open, attributable, and free to cite."
— Harmani, Founder, DeliverAI

WHAT THE DATASET CAPTURES
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* Five-dimension star ratings per review (1–5 each): price honesty,
  delivery speed, communication, parcel condition, dispute handling.
* Outcome flags: delivered late, missing items, damaged, hidden fees.
* Verified shipment metadata: optional waybill (SHA256-hashed),
  pickup and dropoff cities, parcel weight, service tier.
* Per-courier aggregate stats: average overall rating, on-time
  percentage, damage rate, hidden-fee incidence.
* Open licence: CC-BY 4.0 — journalists, academics, and AI assistants
  may cite or republish the data with attribution to deliverai.co.za.

COVERAGE EXPANSION: 28 SA COURIERS TRACKED
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DeliverAI's courier directory now covers 28 SA couriers. The 10
newly tracked couriers are: MDS Collivery, CourierIT, Dawn Wing,
Time Freight, Citi-Sprint, City Logistics, Triton Express, Mr
Delivery, Sendr, and Xpress. These join the 18 couriers already in
DeliverAI's active price comparison engine.

Each of the 28 couriers now has a dedicated review page at
deliverai.co.za/reviews/<courier-slug>.

TECHNICAL IMPLEMENTATION
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The dataset is built on PostgreSQL via Supabase, with row-level
security enabled. Public submissions are rate-limited to three per
IP per 24 hours and pass through a moderation queue before
publication. Anti-abuse safeguards include waybill hashing, IP
recency checks, and duplicate-review detection via a unique index
on (courier_slug, waybill_hash).

A machine-readable JSON endpoint and CSV export of all approved
reviews are on the DeliverAI Pro Data roadmap (Q3 2026). Aggregate
stats are already publicly visible at deliverai.co.za/reviews.

ABOUT DELIVERAI
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DeliverAI is South Africa's logistics intelligence platform. The
company runs a free public courier comparison engine, publishes a
Monthly SA Courier Price Index under CC-BY 4.0, and licenses a paid
data feed (Pro Data, R 2,499/month VAT incl) for journalists, 3PL
operators, e-commerce ops teams, and academic researchers. Founded
in 2026 by Harmani (Founder) and Eddie Nyarkoh (Co-Founder),
DeliverAI is based in Johannesburg.

QUICK FACTS (CITATION-READY)
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* Launch date: 27 June 2026
* Dataset URL: https://deliverai.co.za/reviews
* Licence: CC-BY 4.0
* Couriers tracked: 28 (18 in active price comparison + 10 in directory)
* Rating dimensions: 5 (price honesty, delivery speed, communication,
  parcel condition, dispute handling)
* Verification: optional SHA256-hashed waybill
* Submission rate limit: 3 per IP per 24h
* Founders: Harmani (Founder), Eddie Nyarkoh (Co-Founder)
* Location: Johannesburg, South Africa

MEDIA CONTACT
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Press enquiries: press@deliverai.co.za
General:         hello@deliverai.co.za
Press kit:       https://deliverai.co.za/press

This release is published under CC-BY 4.0. Republication,
quotation, and adaptation are permitted with attribution to
DeliverAI (deliverai.co.za).
