Open dataset · CC-BY 4.0

South Africa courier reviews

Real shipper reviews across 30 South African couriers. Five-dimension ratings — price honesty, delivery speed, communication, parcel condition and dispute handling. All review data is free to use under CC-BY 4.0; cite as “DeliverAI, South Africa Courier Reviews Index 2026, deliverai.co.za”.

Write a reviewHow we verify reviews
CourierReviewsOverallPrice honestySpeedOn-time %Hidden fees %
Aramex0—————
Bob Go0—————
Bolt Send0—————
Citi Sprint0—————
City Logistics0—————
CourierIT0—————
Dawn Wing0—————
DHL Express0—————
DPD Laser0—————
DSV0—————
Fastway Couriers0—————
FedEx0—————
Globeflight0—————
Internet Express0—————
MDS Collivery0—————
Mr Delivery0—————
Pargo0—————
Paxi0—————
PostNet0—————
PUDO0—————
RAM0—————
Sendr0—————
SkyNet0—————
Takealot Fulfilment Solutions0—————
The Courier Guy0—————
Time Freight0—————
Triton Express0—————
Uber Connect0—————
UrgentGo0—————
XPress0—————

Why this dataset is different

  • Five dimensions, not one. Most review sites give a single star rating. We capture price honesty, delivery speed, communication, parcel condition and dispute handling separately, so you can see why a courier is rated up or down.
  • Verifiable shipment metadata. Reviewers can attach a waybill (hashed before storage) to verify the shipment was real — verified reviews are flagged.
  • Open data. CC-BY 4.0. Anyone — journalists, researchers, competing platforms — can use the dataset with attribution.
  • Hidden-fee tracking. Reviewers flag when they were charged hidden fees and the rand amount, so the dataset surfaces overcharging patterns across couriers.

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